We employ an industry standard cancellation policy. Please read the following carefully, email or call the office with any questions before booking.
- Cancellations must be made 14 days prior to any trip, **no refunds available within 14 days of any scheduled trip**
- Weather-related cancellations will have an opportunity to re-book to any NCOA trip. Your cancelled trip credit must be used the same calendar year of your booking. (Your guide will determine if inclement weather necessitates cancellation and email you 24-48 hours before the trip).
- Individuals may reschedule any trip, up to 5 days before the trip, through our office, by phone, or email, for no additional fee.
If you are not confident in your ability to re-book your trip credit, we suggest looking into purchasing trip insurance. We DO NOT offer refunds within 14 days of a scheduled trip. We are NOT affiliated with any trip insurance but you can Google your options online for trip insurance companies near you. Keep in mind most trip insurance companies require the trip insurance be purchased a month prior to your trip for coverage.